Last updated:  July 2026

​These Booking Terms & Conditions apply to all direct bookings made with The Anchorage, Rainbow Bay, Eleuthera, Bahamas.

 

By confirming your booking, you agree to the terms outlined below.

Accommodation
The Anchorage is a privately owned, fully licensed vacation rental located in Rainbow Bay, Eleuthera, Bahamas.  

Booking Confirmation
A booking is confirmed once we have received the required deposit and sent written confirmation by email.

Payment

Short-term stays (3 - 27 nights):
50% deposit required to secure the booking.
Remaining balance due 14 days before arrival.
Bookings made within 14 days of arrival:  Full payment is required at the time of booking.
Payments accepted:  PayPal, bank transfer or USD dollars (USD) cash by prior arrangement.
Long-term stay (28 - 89 nights):
50% deposit required to secure your booking.
Remaining balance due 30 days before arrival.
Bookings made within 30 days of arrival:  Full payment required at the time of your booking.

Long-stay rates may be available on request.
Extended stay (90 nights or more):
We're happy to consider extended stays.  Please contact us to discuss your requirements and we'll prepare a personal quotation and agreement.

Accommodation Rates
Unless otherwise stated:

USD$275 per night

Minimum stay of 3 nights

Long-stay rates available for stays of 28 nights or more

Rates include applicable VAT

Check-in & Check-out
Check-in:  From 3:00pm
Check-out:  By 10:00am
Where possible, we're happy to accommodate early check-in or late check-out, subject to availability.

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Maximum Occupancy

The Anchorage accommodates a maximum of four guests.

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Children

Children are welcome.

Parents or guardians remain responsible for supervising children throughout their stay.

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Pets

We may consider pets by prior arrangement.

Please contact us before booking to discuss your requirements.

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Smoking

Smoking and vaping are not permitted inside the house.

Guests wishing to smoke may do so outside and are asked to dispose of cigarette ends responsibly.

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Parties & Events

Parties, events and excessive noise are not permitted.

Please respect our neighbours and the peaceful atmosphere of Rainbow Bay.

Quiet hours are between 11:00pm and 7:00am.

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Looking After The Anchorage

We hope you'll enjoy The Anchorage as if it were your own home.

If anything is accidentally damaged during your stay, please let us know as soon as possible.  Small breakages and normal wear are understandable, but guests may be responsible for the cost of repairing or replacing items damaged through negligence or misuse.

Please ensure all doors and windows are locked whenever you leave the property, unless you're spending time nearby on Rainbow Bay Beach.

Lost house keys may incur replacement costs.

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Island Utilities & Power Outages

Like all homes on Eleuthera, The Anchorage may occasionally experience interruptions to electricity, water, internet or other utility services due to island-wide outages, maintenance or severe weather beyond our control.

To minimise disruption, The Anchorage is equipped with a backup generator, which restores essential power during most outages.

While we will always do everything reasonably possible to assist, we cannot accept responsibility for interruptions caused by circumstances beyond our control.

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Cancellations

​Short-Term Stays (3-27 nights):

Cancellations made 30 or more days before before arrival - full refund of all payments received.

Cancellations made 7-29 days before arrival - 50% refund of all payments received.

Cancellations made within 7 days of arrival - no refund of all payments received.

The cleaning fee will be refunded if the guest does not check in.

Refunds exclude any bank or payment processing fees.

Long-Term Stays (28 - 89 nights):

Cancellations made at least 30 days or more before arrival - full refund of all payments received.

Cancellations made within 14  - 29 days before arrival - 50% refund of all payments received.

Cancellations made within 14 days before arrival - no refund.

Refunds exclude any bank or payment processing fees.

No-Shows:

If a guest does not arrive on the scheduled check-in date and has not notified us of a delayed arrival, the reservation will be treated as a no-show.  No refunds will be issued, and we reserve the right to cancel the remainder of the reservation.

Hurricanes & Severe Weather

If an official hurricane warning is issued for Eleuthera that materially affects travel to The Anchorage before your arrival, we will work with you to reschedule your stay, subject to availability.

If rescheduling is not possible, any refund will be considered at our discretion, taking into account the circumstances and any non-recoverable payment processing or bank charges.

Failure to Pay

If the remaining balance is not received by the due date, we reserve the right to cancel the booking and retain any payment already made in accordance with this cancellation policy.

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Liability

While every effort is made to ensure guests enjoy a safe and comfortable stay, The Anchorage accepts no responsibility for:

Loss, theft or damage to personal belongings.

Personal injury except where caused by proven negligence.

Delays or interruptions caused by events beyond our reasonable control, including severe weather, utility outages, transportation disruption or other unforeseen events.

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Changes by Us

In the unlikely event that we are unable to honour your booking, we will notify you as soon as possible and provide an appropriate refund of monies paid.

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Contact

If you have any questions regarding your booking, please contact:

The Anchorage

Rainbow Bay, Eleuthera

The Bahamas

Email:  info@theanchoragebahamas.com
 

Business Licence

A copy of our current Bahamas Business Licence is available on request or can be viewed here.